What our customers have to say

 
 

“PMG has been a long-time, trusted partner for Pallet Service & Grove Lumber. Our shared commitment to a relationship-based approach to doing business is something we value a great deal. The team at PMG is always working to innovate, problem solve and support us. Their growing capabilities and ongoing commitment to excellence in the products, service and support they offer is very apparent. All of that said, they are a fun-loving, honest and hardworking team that is great to do business with!”

Nick Wenner – President


“I just want to start off by saying how wonderful it is to work with Wayland and his staff at Pallet Machinery Group. They have always been open and honest and very knowledgeable on the equipment they have sold us throughout the years. Both from the sawmill side and pallet side, both new and used, they have always treated us in a timely and professional manner. I believe their past service will allow us to work together in our future plans. Thank you again Pallet Machinery Group.”

Jesse School - Appleton Lumber Company.

 

"We sold our Champion QC306 through PMG and the process was extremely easy! Their network of buyers allowed us to sell our machine much faster than we anticipated. A buyer was flying out a couple of days after we listed the machine for sale... a few days after that it was out of our facility. PMG's staff had great communication throughout the whole process."

Luke Gruber, General Manager | Gruber Pallets, Inc.

 

“We began our company in 1981, Pallet Machinery Group has been the backbone of our growth. Since partnering with PMG we have achieved production daily. The employees are able to understand the controls and operation of the system. There has been less downtime, but when it happens the customer service is quick to respond and the technician’s knowledge of the machinery is exceptional. We are very pleased with the product and excellent customer service!”

Charles Hensley, Quint-C Pallet, President

 

“The Pallet Machinery upgrade was an investment with return. We upgraded a duomatic in Jan 2017 and since then have achieved production rates on par with the turbo. More recently we brought in a used duo max and without any hesitation put the upgrade on that machine. That machine was up and running in no time. The system works. The controls are intuitive and our operators quickly grasped the logic. We’re also very satisfied with the customer service we’ve received from our contacts at Pallet Machinery. When issues arise (which in our case have been minimal) we get very prompt responses from Pallet Machinery. They know the machines, the computer and they can troubleshoot. Downtime has been virtually non-existent. We trust Pallet Machinery Group. I highly recommend the upgrade. Money well spent.”


Mike Leitzel A&L Wood Inc.

 

“Pallet Machinery Group continues to develop improved products for the market which allow us to improve our manufacturing operations. This aspect of the company along with their support and service after the sale is why we continue to grow our business with PMG.”

Dana Rector - Universal Forest Products Inc.

 

Thank God for the M2L and the KA Notcher. Sawmills around here are not cutting because of people out sick and the only way we can keep up with orders is by cutting our own wood. I can’t imagine what we would do without it!

Ron Young - R B Pallet Services Inc.


Since the purchase of our first HY400 in 2016, this resaw has been the work horse of our operation. We were using only bandsaws prior to the HY400 and we struggled with keeping up with our own nailing machines. If we tried to push the bandsaws any faster, we dealt with thick and thin lumber along with sawdust and bearding on the lumber. The HY400’s dependability, sawing speed and cut accuracy have been instrumental to the growth of our company in both the precut market and our own pallet business. Our sales have more than doubled in 4 years, largely in part with the addition of this saw. We are now awaiting our second HY400, designed to cut random-width boards, to increase and expand our sawing capabilities for the precut markets. With the expertise of Pallet Machinery Group and the dependability of AIT Equipment, we can rest easy knowing we have a strong and secure future in the Wooden Pallet Industry!

-Curtis Berry, Vice President, Berry Pallets, Waseca, MN